Travel Consultant - Part-time                                              FLSA Status:  Non-Exempt

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General Definition of Work

Performs administrative support work performing a variety of tasks in the operation of the County's Visitor Center, providing tour planning and consultation services, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Visitor's Center Assistant Director and Visitor's Center Director.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Essential Functions

Greets visitors; welcomes travelers to the state; receives and responds to questions.

Promotes travel and tourism in region and state by offering transportation maps, routes tourists to their destination, discusses points of interest and attractions, distributes travel literature, assists with reservations for lodging and ferries, assembles packets for new teachers and school groups.

Maintains inventory of information materials, maps, brochures; updates, assembles and distributes group tour manuals; learns detailed information concerning attractions and events; fills brochure racks and stocks maps under counter as needed; orders brochures maps and literature as needed; discards outdated information; counts and puts brochures away as needed; keeps accurate records of materials received and discarded; stores materials; answers and records travel inquiries as requested by Director/Assistant Director.

Maintains the general cleanliness of the Visitor's Center, including vacuuming, steaming floors, cleaning windows, etc. 

Assist in training new employees or volunteers.

Knowledge, Skills and Abilities

Some knowledge of methods, approaches and procedures involved in the travel industry and in tourist promotion; some knowledge of the historical and tourist attractions of the County; ability to communicate effectively orally and in writing; ability to establish and maintain effective working relationships with associates, citizens and the traveling public.

*Gift Shop – utilize good business practices in sales/recording tickets/using cash register and credit card machine/calculators/closing out sales at the end of the business day.  Recording sales and credit card information for bookkeeping.   Assist with stocking and maintaining inventory.

*Events – assist with registrations/public relations/promotional presence at tourism related functions as assigned.

Education and Experience

High school diploma or GED, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires speaking or hearing and occasionally requires standing, walking and sitting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of North Carolina                                                                 

 

Revised:  10/29/2020

 

 

 

Contact Human Resources

Beverly Fonville Human Resources Post Office Box 190 330 US Highway 158 East Camden, NC 27921 252-338-6363 ext. 315
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