FLSA - Non-Exempt
Income Maintenance Caseworker II - Adult Medicaid
IMC I – Salary $34,169 Grade 5/ Step 1
IMC II – Salary $39,855 Grade 7Step 1
Posted: September 27, 2024
Closes: Open Until Filled
I. Primary Purpose of the Position
The primary purpose of this position is to perform duties related to the Eligibility and Enrollment of applicants and/or current beneficiaries for the Adult Medicaid Program. This position will primarily be responsible for working with the Adult Medicaid program, but will also acquire general knowledge of all programs offered through this agency. Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews. Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees will report to the Income Maintenance Supervisor.
II. Duties and Responsibilities
This job involves constant contact with the public. Examples of duties performed in this position would be:
- Displaying a positive and professional attitude with clients, other staff and providers;
- Interviewing clients;
- Computing budgets to determine eligibility for assistance;
- Verifying factors that relate to ongoing eligibility such as income, residence, ownership of property, etc.;
- Explaining the program to applicants and to the public;
- Maintaining an ongoing caseload of the identified primary program as designated by the Supervisor;
- Maintaining statistical information, computer generated forms, and general case management.
Cases are reviewed by the Supervisor and/or Director as to overall compliance. The individual in this position is required to meet state deadlines for completing applications, reviews and changes that occur in a case. Agency deadlines include completing and submitting day sheets, time sheets, and expense vouchers to the supervisor at the end of each week or as designated by the Director.
III. Hours of Work
The work hours for this position are from 8:00 a.m. until 5:00 p.m. Monday through Friday with an hour for lunch each day. There are occasions when the IMC should be required to work outside of these hours, for example, to work overtime in order to complete the daily activities of the job. In addition, staff will be required to work in shelters when the agency is called upon in times of disaster relief or emergency.
IV. Knowledge, Skills/Abilities, Education and Experience Requirements
This worker must have considerable knowledge of the program/area(s) of assignment and general knowledge of all agency and community programs and services that could affect the client/applicant. The employee in this position needs good mathematical reasoning and computational skills and an ability to read, analyze and interpret rules, regulations and procedures. This worker must have the ability to communicate with clients/applicants, the public at large and public officials to obtain data, and to explain and interpret rules, regulations and procedures. This person also needs to have an ability to instruct and to evaluate the work of lower-level employees and to perform caseworker functions within structured time frames.
V. Minimum Training and Experience Needed
To qualify as an Income Maintenance Caseworker II, the applicant MUST have at least one year of experience as an Income Maintenance Caseworker I. Applications will be considered for Income Maintenance Caseworkers I should fully qualified applicants not be available. Minimum requirements for consideration as an Income Maintenance Caseworker I include: 1) Graduation from a four year college/university, or 2)graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or 3) graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or 4) graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
HOW TO APPLY: Interested applicants MUST complete a NC PD-107 Application for Employment and a Camden County Employment Application. Or you can visit the Camden County website to complete both applications.
Applicants will only be given credit based on information provided on the State Application PD-107 and PD-107A
SUBMIT TO: BEVERLY FONVILLE, HR/RISK MANAGEMENT SPECIALIST
*Camden County is an Equal Opportunity Employer.