Income Maintenance Caseworker I/II
IMC I – Salary $31,898 Grade 5/ Step 1
IMC II – Salary $37,206 Grade 7/Step 1
Open: August 26, 2022
Posted Until Filled
**This is a repost. Previous applicants are still under consideration and do not need to re-apply.
I. Primary Purpose of the Position
The primary purpose of this position is to perform duties related to the Eligibility and Enrollment of applicants and/or current clients for programs such as Medicaid, Food and Nutrition Services, Work First Family Assistance, Subsidized Child Care Assistance, and various Adult Medicaid programs. There may be a primary program designation, however, all workers are cross-trained in all programs. Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility, or completing scheduled program reviews. Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees will report to the Income Maintenance Supervisor.
II. Duties and Responsibilities
This job involves constant contact with the public. Examples of duties performed in this position would be:
- Displaying a positive and professional attitude with clients, other staff, and providers;
- Interviewing clients;
- Computing budgets to determine eligibility for assistance;
- Verifying factors that relate to ongoing eligibility such as income, residence, ownership of property, etc.;
- Explaining the program to applicants and to the public;
- Maintaining an ongoing caseload of the identified primary program as designated by the Supervisor;
- Coordinating with other agencies and organizations such as the hospital, health department, and child support agency;
- Maintaining statistical information, computer-generated forms, and general case management.
Cases are reviewed by the Supervisor and/or Director as to overall compliance. The individual in this position is required to meet state deadlines for completing applications, reviews, and changes that occur in a case. Agency deadlines include completing and submitting day sheets, time sheets, and expense vouchers to the supervisor at the end of each week or as designated by the Director.
III. Hours of Work
The work hours for this position are from 8:00 a.m. until 5:00 p.m. Monday through Friday with an hour for lunch each day. There are occasions when the IMC should be required to work outside of these hours, for example, to work overtime in order to complete the daily activities of the job. In addition, staff will be required to work in shelters when the agency is called upon in times of disaster relief or emergency.
IV. Knowledge, Skills/Abilities, Education, and Experience Requirements
This worker must have considerable knowledge of the program/area(s) of assignment and general knowledge of all agency and community programs and services that could affect the client/applicant. The employee in this position needs good mathematical reasoning and computational skills and an ability to read, analyze and interpret rules, regulations, and procedures. This worker must have the ability to communicate with clients/applicants, the public at large, and public officials to obtain data and to explain and interpret rules, regulations, and procedures. This person also needs to have the ability to instruct and to evaluate the work of lower-level employees and to perform caseworker functions within structured time frames.
V. Minimum Training and Experience Needed
One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. However, to qualify as an Income Maintenance Caseworker II, the applicant must have at least one year of experience as an Income Maintenance Caseworker I. Applications will be considered for Income Maintenance Caseworkers I should fully qualified applicants not be available. At a minimum, a High School Diploma or GED is required to be considered for employment.
HOW TO APPLY: Interested applicants must complete a North Carolina State Application, NC PD-107 for Employment and a Camden County Employment Application. Please click this link to complete the NC PD-107 Application or you can obtain an application by visiting a North Carolina Employment Security Commission Office.
Click here to complete the Camden County Employment Application.
Applicants will only be given credit based on information provided on the State Application PD-107 and PD-107A
SUBMIT TO: BEVERLY FONVILLE, HR/RISK MANAGEMENT SPECIALIST
Camden County is an Equal Opportunity Employer.